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Universal Secure Remote Access: Disaster Recovery Guide Four by
F5 Networks
April 01, 2007 - Access to corporate applications and data is vital to help keep your business running as usual, yet, a wide range of concerns can quickly disrupt business processes. The business impact can be significant, leading to poor customer service, loss of credibility and brand, as well as loss of revenue and market share.
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Using Technologies to Increase Perfect Order Metrics by
Intermec
August 01, 2008 - Companies are continually finding new ways to get the right goods to the right customers on time. This white paper explains how each aspect of perfect order performance can be improved through enhancements to data collection processes and technologies.
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Using Web-based Support Tools to Improve Customer Service by
CRMindustry.com
June 01, 2007 - The Web has been the focus for some time of businesses looking to improve processes and deploy technologies surrounding service delivery. Learn how Service-centric organizations have already integrated their in-house service and support applications to improve customer interaction on the web.
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