Alliance PocketPC:
For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device.
Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.
Astea Alliance -supports the complete service lifecycle, and enables you to manage staff
and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
November 2007 - (Free Research) Common Internet File System (CIFS) is a remote file access protocol that forms the basis for Windows file sharing. When CIFS was designed in the 80s, no consideration was made for how CIFS would operate over a high latency WAN link. As a result, CIFS operates very poorly over such a link. In this paper, learn how WANJet improves CIFS performance.
November 2007 - (Free Research) When it comes to project collaboration, modern enterprises are caught off guard by the increasing demands placed on their infrastructures by the Internet & advanced intranets/extranets. Learn how F5 WebAccelerator solution resolves all document repository network access problems, whether local or remote, irrespective of the enterprise environment.
IBM's Optim™ Data Growth Management Solution for Oracle's Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.
TracerPlus Wireless Server is an affordable solution that enables companies of any size to create custom Enterprise Class wireless applications with store and forward technology. Compatible with Windows Mobile and CE.Net, Wireless Server connects the mobile workforce with the central office and eases Daily Mobile Workforce Management.
April 2008 - (Free Research) This whitepaper introduces a novel way for enabling on-demand wireless security that is affordable, effortless, and customizable.
June 2008 - (Free Research) This document will explain how Fiberlink's Extend360 Agent™ can simplify secure connectivity to corporate WLANs, home wireless networks, and roaming WiFi and mobile data networks.
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
March 2008 - (Free Research) HP offers client virtualization under its HP Remote Client Solutions (RCS) portfolio, andit includes virtualized client solutions like thin clients blade PCs, blade workstations, VDI and server-based computing.
ServiceCEO Enterprise enables you to have total control over your multi-site service organization, all using one centralized database. It is perfect for the franchisor that needs to handle multiple companies, locations, and/or branches. You'll be able to be more efficiently and with fewer people—meaning you'll be able to run it more profitably.
May 2008 - (Free Research) Western Financial group was facing a challenge to provide insurance brokers with remote access from the organization’s core insurance application running on Windows terminal Servers. They turned to Ericom to meet those needs.
September 2006 - (Free Research) This podcast will provide an overview of the security threats facing mobile devices & the existing solutions for shoring up those security holes. It will also discuss a new technical specification from the Trusted Computing Group--developed to address the specific global needs of wireless & mobile security from a consumer & enterprise perspective.
August 2006 - (Free Research) This paper will provide an overview of the security threats facing mobile devices & the existing solutions for shoring up those security holes. It will also discuss a new technical specification from the Trusted Computing Group--developed to address the specific global needs of wireless & mobile security from a consumer & enterprise perspective.
February 2008 - (Free Research) Revolutionary Alcatel-Lucent OmniAccess 3500 Nonstop Laptop Guardian (NLG) provides roundthe- clock management, security and remote control of mobile laptops, regardless of their power state and location.
March 2008 - (Free Research) This white paper, offers a number of scalable solutions that are easy for IT to install and maintain, while providing a reliable, faster, and more secure experience for all of the company’s mobile and remote workers.
June 2008 - (Free Research) Mobility XE features an optional Network Access Control (NAC) module that provides security controls to intelligently extend corporate security policies to mobile devices, including laptops, tablets, handheld devices and smartphones.
March 2008 - (Free Research) View this webcast to learn about the new wireless capabilities as well as enhanced administrative features that were introduced with the latest release of BlackBerry Enterprise Server for Microsoft Exchange.
July 2008 - (Free Research) By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level.
July 2008 - (Free Research) Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity.
