March 2008 - (Free Research) Wireless devices can allow small market businesses to respond faster, provide better service and ensure availability. Read this case study to learn how one small-business leveraged the BlackBerry technical support service to improve business processes.
April 2008 - (Free Research) The City of Nanaimo wanted to update its wireless inspection process with a solution that offered inspectors more features, including a simpler way to remotely print inspections while at job sites. They turned to a blackberry solution.
April 2008 - (Free Research) The California Transplant Donor Network (CTDN) needed a wireless solution that would do it all: phone, SMS text messaging, Internet, calendar, document reading and access to up-to-date
medical references. They chose a blackberry solution.
June 2007 - (Free Research) In this case study learn how Halifax International Airport Authority, one of Canada's largest airports, developed and integrated a unified communications solution that created flexibility and efficiency for how their terminal space is utilities.
June 2008 - (Free Research) Using a mobile VPN, workers in the field can quickly and easily access customer information, speeding the time for delivery of service.
June 2008 - (Free Research) In this case study learn how Lion Nathan improved communication efficiency, achieved greater productivity, enhanced return on investment (ROI), and streamlined collaboration by unified and integrated communication and collaboration systems.
March 2008 - (Free Research) Explore how one company was able to automate their contract signature applications, enabling them to get many contracts signed in one minute and provide visibility to sales and finance.
July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.
August 2008 - (Free Research) If you're looking for a way to more efficiently backhaul WiMAX traffic from cell sites to the WAN, this paper has the answer.
July 2008 - (Free Research) This case study describes how one of the most well-known food producers and distributors achieved cost savings, increased productivity, and solved business challenges through deployment of the Cisco Adaptive Security Appliance (ASA) VPN Edition.
August 2008 - (Free Research) This case study details how a large organization has deployed a new broadband solution that is more powerful and cost effective with the use of the unlicensed spectrum.
August 2008 - (Free Research) In this whitepaper learn about the latest notebook and desktop PCs with IntelvPro technology. It builds on proven capabilities to enable even greater proactive security, enhanced maintenance, and improved remote management.
CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity.
January 2008 - (Free Research) This white paper reviews a recent study which integrated voice over Internet protocol (VoIP) into the production enterprise environment, giving employees an opportunity to experience benefits VoIP and unified messaging bring to the workplace.
April 2007 - (Free Research) Most organizations are familiar with application security and Web Application Firewalls, realizing that secure application access and delivery are necessities. There are many factors that are driving this push, most notably led by the “webification” of the older client/server architecture-model applications.
March 2008 - (Free Research) Mobile security is a growing concern as organizations look to gain competitive advantages through the use of a remote workforce. Read this paper to learn about the security vulnerabilities that can arise when wireless devices access corporate data.
July 2008 - (Free Research) Attend this Webinar to get an under-the-hood look at how GoToAssist Corporate remote support enables the IT organization to be the engine that keeps your end users productive and your company running.
June 2008 - (Free Research) This document will explain how Fiberlink's Extend360 Agent™ can simplify secure connectivity to corporate WLANs, home wireless networks, and roaming WiFi and mobile data networks.
June 2008 - (Free Research) This paper describes the security challenges network administrators face defining and implementing security mechanisms within diverse wired and wireless network environments.
February 2008 - (Free Research) In this case study Sphinx achieved its goal to increase the efficiency of their sales and support organizations, with the successful implementation of the FlexiBel Managed IP PBX service.
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