June 2008 - (Free Research) This article discusses software from mobile-VPN providers that connections stronger, or to keep the programs running even if the connection is temporarily severed.
Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.
ServiceCEO Enterprise enables you to have total control over your multi-site service organization, all using one centralized database. It is perfect for the franchisor that needs to handle multiple companies, locations, and/or branches. You'll be able to be more efficiently and with fewer people—meaning you'll be able to run it more profitably.
January 2008 - (Free Research) This paper is the second in a four-part series that addresses mobile communications in the healthcare industry. Part two takes a closer look at popular communication devices and considers their usefulness and effectiveness within healthcare facilities.
January 2008 - (Free Research) In this interactive podcast, mobile security expert Lisa Phifer and SearchNetworking.com associate editor Kate Dostart engage in some 'Fact or Fiction' to dispel some of the commonplace mobility issues that are often unknown.
Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.
Alliance PocketPC:
For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device.
Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.
GoToAssist is consistently chosen by customers due to a faster time to connect with end users, faster time to resolve support incidents and overall ease of use.
June 2008 - (Free Research) Mobility XE solved the numerous challenges that OCSD faced in their wireless deployment and provided a secure VPN tunnel for all data transmitted across the wireless networks.
June 2008 - (Free Research) In this video presentation, Joel Snyder, senior partner, Opus One details the main threats to mobile devices and the strategies needed to deal with these threats both within the corporate network and when roaming around the globe.
January 2008 - (Free Research) This paper is the fourth in a four-part series that addresses mobile communications in the healthcare industry. Part Four zeroes in on the features and capabilities that make BlackBerry smartphones an ideal match for healthcare industry requirements.
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
June 2008 - (Free Research) Mobility XE features an optional Network Access Control (NAC) module that provides security controls to intelligently extend corporate security policies to mobile devices, including laptops, tablets, handheld devices and smartphones.
March 2008 - (Free Research) This webcast helps ensure you've thought through all the angles for your business case, before it's built and before you send it to decision-makers.
March 2008 - (Free Research) This webcast will cover how to work with business groups to gather requirements, identify needs and select the most valuable approach to a wireless application.
April 2008 - (Free Research) This webcast analyzes the pros and cons of the two different ownership models as they relate to security, compliance and cost.
Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
June 2008 - (Free Research) Find out how you can complete multiple tasks at once to increase productivity by accessing both wireless and Wi-Fi networks together using the BlackBerry 8820 Smartphone.
February 2008 - (Free Research) Revolutionary Alcatel-Lucent OmniAccess 3500 Nonstop Laptop Guardian (NLG) provides roundthe- clock management, security and remote control of mobile laptops, regardless of their power state and location.
The new suite of evolutionary Cisco Unified IP Phones, Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G, and 7942G models, have Advanced Media endpoints, which create an even better end-user experience.
Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.
Blue Coat SG Client extends application delivery to mobile users and small branch offices, enabling application acceleration to the desktop. SG Client offers several acceleration and optimization techniques to provide a LAN-like end-user experience for telecommuters, mobile employees and remote third party contractors.
