November 2007 - (Free Research) Aberdeen’s research shows that field service organizations must deal with increasing customer demand for faster service resolution and escalating costs as top market pressures. To address both areas, organizations are leveraging automation and mobile solutions to improve workforce productivity and capture more accurate service information.
July 2008 - (Free Research) Laptops are an essential tool for many mobile workers, but they can also pose a significant security threat for organizations due to the confidential information often housed on them. Citrix Online recently conducted a comprehensive survey on the s…
July 2008 - (Free Research) After evaluating a number of free and fee-based services, PlumChoice’s team selected the Citrix® GoToAssist Web-based support service.
April 2008 - (Free Research) Read how an Orlando-based network provider for the hospitality industry found a reliable, secure, and cost-effective alternative to standard mobile products to provide public Internet access.
June 2008 - (Free Research) This article discusses software from mobile-VPN providers that connections stronger, or to keep the programs running even if the connection is temporarily severed.
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
Alliance PocketPC:
For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device.
Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.
February 2008 - (Free Research) Learn how to access and control of local systems, and remote control of systems across town or in branch offices around the world.
July 2008 - (Free Research) The Software-as-a-Service (SaaS) delivery model provides end users with the full benefits of software access without the high cost and complexity of premise-based counterparts. Citrix Online recently conducted a survey on the subject of…
GoToMyPC Corporate uses advanced Web-based screen-sharing technology that works with your existing security, network and configuration and your existing Internet infrastructure
April 2008 - (Free Research) This whitepaper revisits the wireless security space, debunks common myths, and presents wireless vulnerability management (WVM) as a proactive strategy to wireless security.
February 2008 - (Free Research) Revolutionary Alcatel-Lucent OmniAccess 3500 Nonstop Laptop Guardian (NLG) provides roundthe- clock management, security and remote control of mobile laptops, regardless of their power state and location.
April 2008 - (Free Research) This podcast explores IT's solution for convenient and protected access to email and prompt handling of time-sensitive court business.
July 2008 - (Free Research) Check out this videocast to learn about the importance of protecting offline laptops and other endpoint devices and how comprehensive endpoint security strategies can increase overall data security.
June 2008 - (Free Research) Mobility XE features an optional Network Access Control (NAC) module that provides security controls to intelligently extend corporate security policies to mobile devices, including laptops, tablets, handheld devices and smartphones.
August 2008 - (Free Research) Tune in to this podcast to learn about Remote security, Identifying sensitive data, Matching access policies to data types, and Malicious individuals vs. unwitting exposure.
June 2008 - (Free Research) Mobility XE solved the numerous challenges that OCSD faced in their wireless deployment and provided a secure VPN tunnel for all data transmitted across the wireless networks.
June 2007 - (Free Research) Put your PC in your pocket with Pocket ACE. Watch this informative session to learn how you can deploy your PC to a variety of devices like USB memory sticks, laptops or even iPods.
April 2008 - (Free Research) This whitepaper introduces a novel way for enabling on-demand wireless security that is affordable, effortless, and customizable.
Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.
