April 2008 - (Free Research) While away from the office, data is increasingly being accessed and IT is left with stringent demands that are difficult to manage. This podcast looks at how Device Management helped a top law firm control costs and connect its 800 employees.
March 2008 - (Free Research) View this webcast to learn about the new wireless capabilities as well as enhanced administrative features that were introduced with the latest release of BlackBerry Enterprise Server for Microsoft Exchange.
ServiceCEO Enterprise enables you to have total control over your multi-site service organization, all using one centralized database. It is perfect for the franchisor that needs to handle multiple companies, locations, and/or branches. You'll be able to be more efficiently and with fewer people—meaning you'll be able to run it more profitably.
CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity.
Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
June 2008 - (Free Research) This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper.
With PTS Mobile Barcode Software, you can create customized data collection applications in minutes. No programming knowledge is needed -- just set up PTS's mobile barcode software right on your barcode terminal and start collecting the data you need immediately! Compatible with most Windows Mobile, CE.Net, Palm PDAs and Barcode Terminals.
August 2008 - (Free Research) This podcast offers recommendations for IT managers planning mobile management solutions and looks at services that enterprise management platforms provide.
August 2008 - (Free Research) This podcast will assist you in choosing which devices are right for your enterprise and the imperative steps that follow in order to have a smooth mobile deployment.
August 2008 - (Free Research) Listen to this quick ten minute podcast to learn best practices for mobile management. Have a quick listen to find out the top must ask questions in order to make the best mobile decisions.
August 2008 - (Free Research) Listen to this quick ten minute podcast to learn best practices for mobile management. Have a quick listen to find out the top must ask questions in order to make the best mobile decisions.
August 2008 - (Free Research) Don't take your enterprise mobile without reading this E-Guide first. Find out how to address the key concerns facing mobile managers now.
August 2008 - (Free Research) This E-Guide addresses the numerous services provided by enterprise management platforms, which are necessary for a successful mobile deployment.
August 2008 - (Free Research) Listen to this podcast to discover eight areas of risk associated with mobile devices and learn how better mobile device management can save money and guard against threats to enterprise data security.
August 2008 - (Free Research) Business mobility is at the heart of a nimble organization. It draws together people, processes, and technology to push better decision making. Download this Economist Intelligence Unit report to find out how organizations are using business mo...
August 2008 - (Free Research) Mobile device management (MDM) in the enterprise has evolved with its rise from niche application to mission-critical IT process. This IDC white paper takes a look at the evolution of MDM and how it is influencing business requirements.
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