August 2006 - (Free Research) This paper will provide an overview of the security threats facing mobile devices & the existing solutions for shoring up those security holes. It will also discuss a new technical specification from the Trusted Computing Group--developed to address the specific global needs of wireless & mobile security from a consumer & enterprise perspective.
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
June 2008 - (Free Research) Mobility XE solved the numerous challenges that OCSD faced in their wireless deployment and provided a secure VPN tunnel for all data transmitted across the wireless networks.
Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.
Astea Alliance -supports the complete service lifecycle, and enables you to manage staff
and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
July 2008 - (Free Research) Firewall filtering at multiple internal and external network perimeters helps prevent unauthorized access to critical business information.
July 2008 - (Free Research) This document discusses how to implement an essential part of Juniper Networks Adaptive Threat Management Solutions--namely remote access protection.
August 2008 - (Free Research) Tune in to this podcast to learn about Remote security, Identifying sensitive data, Matching access policies to data types, and Malicious individuals vs. unwitting exposure.
April 2008 - (Free Research) Effective emergency response planning should be based on the premise that all assumptions of the plan have failed, & that infrastructure has been compromised. Read how Integrated Warehousing Solutions (IWS) supplies all the elements event plann...
CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity.
With PTS Mobile Barcode Software, you can create customized data collection applications in minutes. No programming knowledge is needed -- just set up PTS's mobile barcode software right on your barcode terminal and start collecting the data you need immediately! Compatible with most Windows Mobile, CE.Net, Palm PDAs and Barcode Terminals.
GoToAssist is consistently chosen by customers due to a faster time to connect with end users, faster time to resolve support incidents and overall ease of use.
August 2008 - (Free Research) Managing mobile devices in the enterprise can be a daunting task. Learn how to best manage your corporate mobile devices by reading this new SearchMobileComputing.com E-Guide.
August 2008 - (Free Research) Today's mobile workers need secure, reliable access to company data and communications "on the go." Learn how to develop a mobile policy, strategies for deploying devices and updating software, and best practices for keeping devices secure.
November 2007 - (Free Research) When it comes to project collaboration, modern enterprises are caught off guard by the increasing demands placed on their infrastructures by the Internet & advanced intranets/extranets. Learn how F5 WebAccelerator solution resolves all document repository network access problems, whether local or remote, irrespective of the enterprise environment.
August 2007 - (Free Research) In theory, widely distributed remote and mobile users can access applications from anywhere, increasing convenience and productivity. In reality, portals, CRM, collaboration and other enterprise web applications are delivered over the very chatty HTTP protocol. Instead of finding accessible functionality, users are frustrated with slow performance.
December 2007 - (Free Research) One approach to improving overall system performance is the use of a class of Traffic Management Device commonly referred to as a WAN Accelerator. This paper details the results of using one such solution – the F5 Networks® BIG-IP® Local Traffic Manager™ (LTM™). Test results showed a significant increase in user-perceived performance.
Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.
February 2008 - (Free Research) This guide will provide an overview of 802.11n - including how this new standard will deliver higher performance than existing 802.11a/b/g networks.
August 2008 - (Free Research) Gain real-time insight into customer data to deliver faster, more effective decisions and positively impact the bottom line. Learn how analytics can increase ROI by turning customer data from sales and marketing systems into actionable information.
June 2008 - (Free Research) Gain insight into a new approach to enterprise mobility solutions that assist in the ease of application deployment and reducing TCO.
July 2008 - (Free Research) For more than a quarter century, Datex Corporation has exceeded customer expectations by developing unique and powerfully dynamic service solutions.
